Privacy Policy

Last updated: 25 October 2026

Brisbane Aluminium Pool Fences ("we", "us", "our") is a trading name of Brisbane Pool Inspections Pty Ltd (ABN 35 146 994 327). We respect your privacy. This policy explains what personal information we collect through brizpoolfences.com.au and when you contact us, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you request a quote or contact us, we collect the details you give us:

your name, phone number and email address
your suburb or property address
anything you tell us about your pool, fence or job, including photos you send.

When you visit the website, we also collect some information automatically:

technical details such as your IP address, browser and device type
how you use the site, such as the pages you visit and how long you stay
this information is collected through cookies and similar technologies (see below).

We don't ask for sensitive information, and we never ask for credit card details through the website or by email.

How we use your information

We use your personal information to:

respond to your enquiry and prepare your quote
arrange, carry out and follow up on fencing installations and repairs
send invoices and keep business records
improve our website and services
meet our legal obligations.

We won't add you to a marketing list or send you promotional emails unless you ask us to, and you can opt out at any time.

Who we share it with

We don't sell, rent or trade your personal information. We only share it when needed to provide our services, for example with:

service providers who help us run the business, such as our website host, email provider, form software and accounting software
Google Analytics, which helps us understand how visitors use our website
authorities or others when the law requires it, or to protect our legal rights.

Some of these providers may store data on servers outside Australia. Where that happens, we choose reputable providers that protect personal information.

Cookies

Cookies are small text files a website stores in your browser. We use them to keep the site working properly and to understand how visitors use it (via Google Analytics). You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout. You can block or delete cookies in your browser settings; the site will still work, although some features may not.

How we keep your information safe

The website uses a secure (HTTPS) connection, and we take reasonable steps to protect your information from misuse, loss and unauthorised access. Email is not a fully secure way to send information, so please don't email anything you'd consider highly confidential. We keep personal information only as long as we need it for the purposes above or as the law requires, then delete or de-identify it.

Children

Our website and services are intended for adults. We don't knowingly collect personal information from children under 18. If you believe a child has sent us their details, please contact us and we'll delete them.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Contact us using the details below and we'll respond within a reasonable time, usually within 30 days.

Questions and complaints

If you have a question about this policy or a concern about how we've handled your information, please contact us first so we can try to resolve it:

Brisbane Aluminium Pool Fences (Brisbane Pool Inspections Pty Ltd)
PO Box 2216, Graceville QLD 4075
Phone: 0413 356 844
Online: use the form on our contact page

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.